Tom Doxey is senior vice president of technical operations for United Airlines. In this role, Tom oversees all of United’s global technical operations functions, including line and base maintenance functions; aircraft reliability and regulatory compliance; administrative, engineering, planning and production support of airframes, engines and components; technical supply chain and stores; facilities maintenance; and ground service equipment maintenance.
Tom previously served as vice president and chief financial officer of operations at United Airlines. He and his teams provided financial and analytical support to United’s operations groups. Tom also oversaw United’s fleet planning and transactions functions.
Prior to joining United, Tom served as vice president of fleet and corporate finance at Allegiant. Tom also held various roles in financial planning and analysis at Allegiant. Before joining Allegiant, Tom held a variety of positions at Merrill Lynch and oversaw multiple fleet and finance-related groups at US Airways.
Tom holds a bachelor’s degree from Brigham Young University, and a Master of Business Administration from Arizona State University.
Don Wright is vice president of maintenance operations for United Airlines. In this role, he is responsible for 8,000 employees, 45 manned maintenance stations and overseeing third party maintenance.
Prior to this position, Don served as vice president of United's Newark hub, where he oversaw the entire operation for Newark, JFK and LaGuardia. Previously, Don was the managing director of technical operations, responsible for aircraft line maintenance operations at our LAX hub and throughout the Asia/Pacific region.
Don joined the company in 1988 as an international maintenance representative in Sydney, Australia, and has held several positions of increasing scope and responsibility including positions based in the Pacific, Europe and Latin America.
Previously, Don worked for Qantas Airways in various roles as an aircraft maintenance engineer. Don holds an FAA airframe and powerplant certificate and is a licensed aircraft maintenance engineer.
Don is married and has two children.
Mark Eldred is the vice president of base maintenance for United Airlines. In this role, he is responsible for the execution of maintenance, repair and overhaul (MRO) business for United. Mark oversees all maintenance and inspection of aircraft and engines, as well as internal component overhaul at our bases in Houston, San Francisco and outside suppliers.
Previously, Mark was managing director of base maintenance and MRO services, guiding the San Francisco Maintenance Center through a major transformation that resulted in better productivity and improved performance in support of the airline and its maintenance customers. Prior to that, he served as managing director of service engineering at United, overseeing the airline’s maintenance operations and monitoring the performance of aircraft to identify, investigate and resolve operational problems. Mark joined United in 1994 as a line engineer.
Before joining United, Mark was an airframe engineer at USAir and a project engineer at Hawaiian Airlines. He also spent time as an AutoCAD consultant.
Mark received his Bachelor of Science degree in mechanical engineering from Florida International University in 1990. He is married and currently resides in San Mateo, CA.